Last week I cancelled my trip because of pandemic and you offered me full refund in credit for my future trips. But now I can find the coupon anywhere in the app.

Issue: Guests who cancelled by selecting travel credits as a refund option don't see those credits anywhere under their account.

Solution:

How can I find my COVID-19 cancellation credits?
Issue: Guests who cancelled by selecting travel credits as a refund option don’t see those credits anywhere under their account. [/covid-19-cancellation-credit-dont-show/] On 30 March, Airbnb announced an expansion of the Extenuating Circumstance policy for COVID-19 (Coronavirus) [https://www.airbnb.com/help/article/2701…

Status: Solved ✅

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