Today on May 15, Airbnb announced another extension to the COVID-19 extenuating circumstances policy. Reservations booked before March 14 with check-in dates through June 30 are now covered.

Now if guests can’t travel because of COVID-19 they can cancel with full cash or travel credit refund reservations with check-ins on or before June 30, 2020 that were booked before March 14, 2020. Hosts will not be eligible for any payment under Airbnb $250m support initiative.

March 15, 2020

👈🏻Trip booked before

May, 2020

June, 2020

July 1, 2020

👈🏻Check-in is before

Cancellation instruction for guests

Guests will be presented with four options for why they are cancelling:

  1. Government restrictions prohibit me from leaving my location or going to destination
  2. I am sick and my healthcare provider instructed me not to travel
  3. My means of transportation have been cancelled or closed, making it impossible to travel
  4. I am a healthcare professional required to work and can't travel

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