From 21 April - 15 May, hosts can cancel any upcoming 2020 reservations penalty free (no financial penalties, no negative reviews, no calendar block)

  • Area: All areas (excluding domestic reservations in mainland China)
  • Eligibility criteria and dates: Booked after March 14, 2020

To cancel a reservation penalty free use the Direct Button below or follow the step-by-step instruction:

Cancel Reservation
  • Make sure you're logged in as a host
  • You need to use a desktop computer for Direct Button
  • Error 500? Just try again

Step-by-step instruction:

  1. Go to Reservations
  2. Find the reservation you need to cancel
  3. Click Options button
  4. Select Cancel penalty-free
  5. Select I want to cancel penalty-free due to Covid-19
  6. Click Next
  7. Click Submit

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