From 21 April - 15 May, hosts can cancel any upcoming 2020 reservations penalty free (no financial penalties, no negative reviews, no calendar block)
- Area: All areas (excluding domestic reservations in mainland China)
- Eligibility criteria and dates: Booked after March 14, 2020
To cancel a reservation penalty free use the Direct Button below or follow the step-by-step instruction:
Cancel Reservation- Make sure you're logged in as a host
- You need to use a desktop computer for Direct Button
- Error 500? Just try again
Step-by-step instruction:
- Go to Reservations
- Find the reservation you need to cancel
- Click Options button
- Select Cancel penalty-free
- Select I want to cancel penalty-free due to Covid-19
- Click Next
- Click Submit
