Some guests with eligible bookings say they are not able to get a full cash (not coupon or credit) refund under coronavirus (COVID-19) Extenuating circumstances policy. Guests say on the cancellation page they see either no refund or the Covid-19 reason is missing or credit refund option they don't need.

Solution:

Instruction how to cancel Airbnb with full refund due to COVID-19
Issue: Some guests cannot get a full cash refund under coronavirus (COVID-19)policy [/unable-to-get-cash-refund-coronavirus-covid19/] When cancelling on Airbnb, guests whose reservation qualifies for Covid-19Extenuating circumstances policy[https://www.airbnb.com/help/article/2701/extenuating-circumstances-policy-and-the-coronavirus-covid19…
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Status: Solved ✅

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